Privacy policy
DATA PROTECTION
This Privacy Policy describes how www.lovedockbeauty.com collects, uses, and discloses your personal information when you visit or shop on the Site.
Collection of personal data
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the following information) as “Personal Data”.
In addition, by using our website, you consent to third parties processing your IP address to determine your location for currency conversion purposes. You also consent to having this currency stored in a session cookie on your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the selected currency remains selected and consistent when browsing our website, so that prices can be converted to your local (the visitor's) currency.
How do we use your personal data?
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and to keep you informed of new products, services and offers. In addition, we use this order information to:
- communicate with you;
- Check our orders for potential risk or fraud; and
- providing you with information or advertising relating to our products or services, where this is in line with the preferences you have shared.
We use the device information we collect to help us check for potential risks and fraud (in particular your IP address) and more generally to improve and optimize our website (e.g. by creating analytics about it, how our customers surf and use the website and to measure the success of our marketing and advertising campaigns).
How we protect your data
We respect your personal information and take steps to protect it from loss, misuse or alteration. Where appropriate, these steps may include technical measures such as firewalls, intrusion detection and prevention systems, unique and complex passwords, and encryption. We also take organizational and physical measures such as training staff on data processing obligations, identifying data incidents and risks, limiting staff access to your personal information and ensuring physical security, including adequately securing documents when not in use.
minors
The website is not intended for persons under the age of 18. We do not intentionally collect personal information from children. If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For example:
- We use Google Analytics to understand how our customers use the site. Further information on the use of your personal data by Google can be found here: https://policies.google.com/privacy?hl=de. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent depending on your location).
You can opt out of targeted advertising by:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE – https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/
Legal basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data based on the following legal bases:
- Your permission;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To carry out a task of public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
retention
If you place an order through the Site, we will retain your personally identifiable information for our records unless and until you ask us to erase that information. For more information on your right to erasure, please see the “Your Rights” section below.
what we share
with other companies . Where we have your consent, we may share your information with selected partners so they can send you offers, promotions or advertisements about products or services that we think you may be interested in.
with service providers. We may share your information with service providers who help us run our business, including hosting our websites, delivering our emails and marketing communications to you, analyzing the information we collect, and assisting with revenue attribution (eg. (e.g. to see if we have shown you an advert on a platform site and then you have purchased a product from us) and to send you the products and services you have requested. We also share your information with lawyers, accountants, consultants, information technology and security firms and others who provide services to us. We only share the personal information that these companies need to perform the tasks we have requested. They are obliged, Protecting your information in the same way we do and will not share it or use it for any purpose other than to provide services to us. During the 12-month period prior to the last update to this Privacy Policy, we may have shared information from all of the categories listed in the “What We Collect” section above with third parties for business purposes, depending on the specifics of the business.
other situations . If a brand or one of our companies with which you have shared personal information is sold to another company, your information will be transferred to that company. As a result, your account and the personal data it contains will not be deleted unless you notify the brand or new entity that you wish to delete it. We may also share your information with companies that help us protect our rights and property, or where required to do so by law or government authorities.
your rights
Marketing You can instruct us to stop sending you email and text messages by following the unsubscribe instructions provided with those communications. You can also stop receiving marketing emails and SMS. While we respect your choices, we may need to retain information in order to do so. For example, if you tell us that you no longer want us to send marketing emails, we need your stored email address so that our systems remember that you no longer wish to receive marketing communications to that email address.
California residents . If you are a California resident, you can access the personal information we hold about you, request details about how we are processing your personal information, ask us to delete your information, or request that we stop "selling" your personal information ' (as 'sell' is defined in the CCPA).
general inquiries . To make a request in relation to personal information used for marketing purposes, which may include, for example, information you provided to us when registering through one of our websites or apps, please contact us here.
Consumer Research . To make a request regarding personal information we may have as part of your participation in one of our research studies, please see the contact information on your consent form, or call or visit your research center.
GDPR
If you are an EEA resident you have the right to access the personal information we hold about you, port it to a new service and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information below
Cookies
A cookie is a small amount of information that is downloaded onto your computer or device when you visit our site. We use a number of different cookies including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (e.g. login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how users use the website, for example whether they are visiting for the first time or visiting frequently.
We use the following cookies to optimize your experience on our website and to provide our services.
Do Not Track
Please note that we do not change our data collection and use practices when we detect such a signal from your browser because there is no consistent industry understanding of how to respond to "Do Not Track" signals.
Changes
We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal or regulatory reasons.
Contact
If you have any questions or would like to make a complaint, please contact us by email at [email protected]
Office Address : 1003, Block B, Tongtai Times Center, Building 2, Tongtai Headquarters Industrial Park, Qiaotou Community, Fuhai Street, Baoan District, Shenzhen